Our Solutions

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ManageEngine

ZOHO

NetSupport

IP-guard

Faronics

Aspose

GroupDocs

This is what we can do for you

ManageEngine

We have complete and easy solutions for even your most difficult IT management problems,from keeping your business safe, to ensuring high availability, to making your users happy. We’re bringing IT together so you don’t have to.

ZOHO

Zoho One is a revolutionary all-in-one suite to run your entire business—an unprecedented 35+ integrated applications on one account, with complete administrative control—for a price that will change the way you think about buying software. They're going to call us crazy for this one.

NetSupport

NetSupport has been at the forefront of developing innovative solutions to aid in the management desktop computers and their users. NetSupported on desktops, servers and mobile devices.

IP-Guard

IP-guard is powerful and easy-to use computer security software for corporations.

Faronics

When you want to preserve a computer's desired configuration, Faronics Deep Freeze is the answer. Don't waste waste time waiting for Imaging solutions to restore your computers-all you'll need is a simple reboot! Supported both Windows and Mac computers.

Aspose

Aspose is a leading vendor of .NET, Java, C++, Cloud and Android APIs, web apps, SharePoint and rendering extensions for Microsoft SQL Server Reporting Services and JasperReports with over 17,500 customers in 114 countries.

GroupDocs

GroupDocs creates easy to use, comprehensive online document management APIs for .NET, Java and Cloud, as well as a range of Cloud apps that improve document collaboration for organizations of any size.

We're PPBK from Thailand

P.P. Bangkaew Business Co.,Ltd. (PPBB) was established on May 31, 1989 by Mr.Yanyong Pattapong doing the technical support of project works through-out Thailand.

PPBK is one of the leading software business marketers in Thailand. We are authorized to be the distributor of Zoho Corporation, ManageEngine, NetSupport Limited, TEC Solutions (IP-guard), TechSmith (SnagIT, Camatasia), Faronics Technologies(Deep Freeze), Print Manager, Component One, ASPOSE, WINRAR, etc.

Who are our customers

Automotive company

Factory

Banking

IT company

Hospital

Retail shop

Schools

News & events

Deliver next-level customer support using advanced analytics for your service desk

When it comes to service management, it is increasingly clear that customer service is no longer only about providing fast resolutions. It's a combination of providing fast resolutions and offering an outstanding customer experience. For many service desk managers, this can feel like a losing battle. How do you manage an environment that is constantly under pressure to resolve requests sooner, and at the same time deliver great customer experiences? The answer is analytics.

Time

June 27th, 2019 | 2pm AEST | 10am GMT,PDT

Events

Join us for a webinar and learn how to use advanced analytics to,

• Make it easy for users to raise requests.

• Make the first response count.

• Empower users.

• Identify and troubleshoot bottlenecks that stall request resolution.

• Keep your help desk technicians happy.

2019 Newsletter

April

ManageEngine ได้รับการยอมรับว่าเป็น Gartner Peer Insights' Customers' Choice for IT Infrastructure Monitoring Tools ประจำเดือน April 2019. โดยรางวัลนี้ ManageEngine ได้ขอยกให้กับ OpManager เพราะ ความสามารถในการ network infrastructure monitoring อย่างมีประสิทธิภาพ. Know more .

Product updates:

ADManager Plus จะได้รับการปรับปรุง UI ใหม่.

ด้วยหน้า UI ใหม่ของ ADManager Plus ที่เรียบง่ายและมีการตอบสนองอย่างรวดเร็ว จะสามารถทำให้ administrators ใช้งานได้ง่ายยิ่งขึ้น, ในขณะเดียวกันก็ทำให้ AD, Exchange, การจัดการ Office 365 และการ reporting ง่ายและเร็วขึ้นด้วย.

O365 Manager Plus พร้อมแล้วที่จะทำการปล่อย automation feature สำหรับ Office 365!

O365 Manger Plus อีกไม่นานจะสามารถให้ technicians ทำการ automate user และการทำ mailbox management ได้. Technicians จะสามารถสร้าง event-driven automation policies, ซึ่งเมื่อเกิดการ triggered จะทำตามขั้นตอนที่ได้จัดการไว้ เช่น การสร้าง user account, การจัดาร license, password reset, และอื่นๆ, โดยที่ไม่ต้องมีผู้คนเข้าไปจัดการ.

ADSelfService Plus' user portal ปรับปรุง user interface ใหม่.

ADSelfService Plus ได้พัฒนา self-service portal เป็น user interface แบบ flat เพื่อสร้างช่องทางที่ง่ายขึ้นในการ ทำการเกี่ยวกับ password ด้วยตนเอง, การจัดการ groups subscription, และการ update profile information.

ServiceDesk Plus:

ขอแนะนำ ServiceDesk Plus Cloud app ใหม่ สำหรับ Microsoft Teams. องค์กรสามารถจัดการ การทำ ticket ได้จาก โมดูล request management ของ ServiceDesk Plus Cloud —อาทิเช่นการเปิด, ปิด, และแก้ tickets— จากใน Microsoft Teamsโดยตรง. ทั้งหมดนี้จะช่วยให้ end users สามารถใช้งานได้อย่างลื่นไหล. Know more .

MDM: Support สำหรับ Fail Over Service!

Fail Over Service (FOS) ทำให้คุณมั่นใจได้ว่าคุณจะสามารถจัดการ mobile devices ในองค์กรของคุณ, แม้เมื่อเกิดปัญหาทางด้าน hardware/software บนเครื่องที่ run MDM server, เพราะ FOS จะทำหน้าที่เป็น secondary server เมื่อเกิดเหตุการณ์ฉุกเฉินดังกล่าว

MDM: Addition of AD account on Mac machines!

สามารถ configure accounts สำหรับ Mac ได้แล้ว, จาก server MDM ของคุณโดยตรง.

Introducing MDM MSP Cloud edition!

ในตอนนี้สามรถที่จะจัดการ mobile devices ของลูกค้าของคุณทุกคนโดยไม่ต้องห่วงเกี่ยวกับการ set up server, ด้วย MDM MSP Cloud edition.

Applications Manager:

#1. Gather real-time stats of your Amazon ELB!

ด้วยการรองรับ Amazon ELB แบบ out-of-the-box ของเรา, monitor application load balancers, analyze traffic patterns, troubleshoot load balancer issues, และ optimize application performance. Know more .

#2. Achieve end-to-end Kubernetes monitoring

ด้วยการรองรับ Kubernetes ของเรา, คุณสามารถแสดง container infrastructure ทั้งหมด, มั่นใจในการทำ resource allocation, troubleshoot ปัญหาที่จำเป็น, และทำให้แน่ใจได้ว่า applications ที่คุณได้ deploy ไปแล้วกำลังทำงานอยู่อย่างมีประสิทธิภาพ. Know more .

NetFlow Analyzer:

มากกว่า 50 devices ใหม่ ได้ถูกเพิ่มไปยัง device configuration database, ทำให้ direct flow export รวดเร็วและง่ายดายยิ่งขึ้น. รับตัวทดลอง ฟรี .

Firewall Analyzer:

สำหรับ admins ทางด้านความปลอดภัย, การดูแลรักษา rule performance ให้มีประสิทธิภาพนั้นเป็นเรื่องเสี่ยง. ธุรกิจต่างๆกำลังต้องการ networks ที่เร็วขึ้น, ทำให้ security admins ต้องรักษาสมดุลระหว่างความเร็วกับความปลอดภัย. ManageEngine Firewall Analyzer ช่วยให้ security admins ทำการจัดการ firewall อย่างง่ายดายขึ้น. Know more .

AlarmsOne:

AlarmsOne และ Applications Manager ในตอนนี้สามารถใช้ web hook integration เพื่อช่วยให้คุณรับการแจ้งเตือนได้อย่างรวดเร็ว. ซึ่งการ integration ที่แน่หนาขึ้น ยังช่วยให้คุณเห็น Clear actions ใน Applications Manager บน AlarmsOne ได้. Know more .

Site24x7 free webinar

Our free webinar series is aimed at giving you intellegent product insights, and a chance to experience Site24x7 driven by our experts. This month, we've some interesting topics lined up for you.

Events

Configuration backup & disaster recovery

Wed, May 15, 2019 8:30 AM - 9:30 AM WIB

Wed, May 15, 2019 5:00 PM - 6:00 PM WIB

Thu, May 16, 2019 1:00 AM - 2:00 AM WIB

Monitor cron jobs, micro-services, backups, daemons, or any other scheduled tasks. Configure alerts to know when tasks fail to execute within the set time period. Know whether or not your task is able to communicate with your server. Be alerted when they don't ping back.

Automation, Notification, Compliance and reports

Wed, May 29, 2019 8:30 AM - 9:30 AM WIB

Wed, May 29, 2019 5:00 PM - 6:00 PM WIB

Thu, May 30, 2019 1:00 AM - 2:00 AM WIB

Site24x7's AI-powered anomaly framework uses the Robust Principal Component Analysis (RPCA) and Matrix sketching algorithms to detect any unusual spikes or abberations in your monitor's critical performance attributes, viz., Response time, CPU used percent, Memory utilization etc.; further, notify you about such spikes in a detailed tabular or graphical dashboard inside the webclient and via alert emails.

Recent enhancements added to Deep Freeze Cloud

Here are the latest enhancements and fixes to Deep Freeze Cloud that may interest your customers the most.

1. Create Administrators with limited permissions under User Management.

Features or services (such as Deep Freeze or Power Save) can now be enabled or disabled for Administrators.
Now Administrators can also be restricted from adding users to the Cloud Console.

When disabled, Administrators have read-only access to these features.

2. Task Status enhancements:

Page now automatically refreshes every 2 minutes.
Manually refresh the page using the REFRESH button.
Added "Computer Last Reported" and "Completed at" columns.

3. Enhancements to Groups feature:

Under Computers: Full list of groups and sub-groups is now displayed when using the filter function in the Groups column.
Under Computers, in the Move to Group action: Enforced Policy assigned for each group is now displayed in the drop-down list.
Under Groups: Displays the groups and its sub-groups and the total number of computers belonging to each group and sub-group.

4. Deep Freeze Cache for Windows Updates

On Windows 10, a drive letter is assigned to the cache folder.

5. Deep Freeze Dashboard is now available for the ‘Limited Deep Freeze Administrator’ permission type.

6. We have now added tooltips for all actions available on the Computers toolbar.

7. When saving the Policy, we will now remain on the Policy page and not redirect to the Policies List page. Will also display a confirmation of what action was selected while saving.

8. Deep Freeze MDM now has the ability to block FaceTime on iOS devices.

9. MDM now supports iOS 12

As always, let your Channel Account Manager know if you have any questions about these enhancements.

NetSupport DNA version 4.7 has now been released !

To celebrate NetSupport’s 30th anniversary of providing award-winning school IT management solutions, a bundle of new features have been added to the Network and IT Asset Management, Safeguarding and Classroom Management toolkits, providing extra platform support and safeguarding tools for schools.

These new features in V4.7 not only help IT staff, Teachers and Safeguarding Leads to work more efficiently but also further supports schools safeguarding policies.

New features include….

New – Cloud-based safeguarding console

NetSupport DNA moves to the cloud with a new fully-secure Azure-hosted safeguarding view. It enables Safeguarding Leads to access safeguarding alerts (from the school’s network) on the go, facilitating a quicker response time to high-risk alerts.

New – Contextual intelligence-based Risk Index

NetSupport DNA uses sophisticated contextual AI risk analysis to assesses the context and history of a child’s activities on a school’s network – from devices used, time of day, websites visited and previous alerts – and, from this information, creates a numerical risk index to help staff identify genuine students at risk.

Enhancements for Windows

A whole host of enhancements has been added to NetSupport DNA based on customer feedback and requests. Just some of these include:

• Detecting encrypted (BitLocker) hard drives/USB

• Remote Log-on to multiple PCs

• Search facility’ added into Software Packages

• View install dates of Hotfixes

• Plus more!

The new Android Browser app now allows schools using NetSupport DNA to manage and support Android device activity on the school network.

• Real-time monitoring

• Report a Concern

• Keyword Monitoring

• Safeguarding Resources

• Chat and Message features

Added support for iOS

• The iOS Browser app brings together the functionality previously available separately in the NetSupport DNA Browser and NetSupport School Student app – making app use simpler and more streamlined for users of NetSupport DNA or NetSupport School, or both!

Enhancements for Mac

• The Mac Agent already provides inventory and real-time monitoring, however, in this latest update, it now includes improved deployment using third-party tools such Apple Remote Desktop – making it even easier to set up and configure Mac devices.

NetSupport School version 12.60.0000 has now been released !

NetSupport School version 12.60.0000 has now been released and is available to download. This is available in the below language variants (Other languages will follow in the next day or two): English, French, Spanish. This release of NetSupport School 12.60.0000 does not require a new license key and will work with an existing NetSupport School 12.50 License.

Please find details on the fix included in this new version of NetSupport School below:

What’s New

• Added integration between the Tutor and SIS using ClassLink OneRoster, allowing you to instantly access your SIS classrooms and student accounts at the start of a NetSupport-managed lesson.

• Added support for OneRoster compatible zip files to use 3rd Party SIS systems.